Our operations have been suspended as advised by the Nigerian Civil Aviation Authority (NCAA) in order to undergo a full operational audit with effect from midnight 20th July, 2022.
Operational audits are regulatory and airlines are obligated to suspend their operations when the NCAA calls for it and we understand the impact this suspension will have on our partners, staff, passengers and the general public but we are very confident that we would come out stronger as we have done in the past.
The audit is also an opportunity for us to prove once again and reassure our guests, clients, and travel partners that we remain strong, safe, efficient and reliable.
We wish to assure the Nigerian Civil Aviation Authority (NCAA) that we are fully ready and committed to cooperating with them in the course of this audit and to also reassure our customers and partners that we are safe, efficient and reliable.
The recent skyrocketing cost of Jet A1 at 830/litre, unavailability of forex, inflation are also contributory factors to this decision regrettably.
We crave the understanding and patience of our customers, travel and business partners and sincerely apologize for any inconvenience our short absence from the market might cause.
Our customer service team will continue to operate 24/7 to assist affected customers with necessary information on refunds and our offices will be open to all our existing partners.
Signed
Management
